Lowe's Front End Support Manager in Littleton, New Hampshire
The Support Manager role will have a focus in one of three areas Front-End, Back-End, or Night Operations.
The Support Manager Front-End role is primarily responsible for planning, scheduling, monitoring, and successfully implementing all non-selling operations in the front-end of the store (i.e., cashier and administrative functions), facilitating the store s ability to provide a superior customer shopping experience and maximize sales and profitability. This includes overseeing the Administrative office, researching shortages or overages, depositing cash in the bank, handling register pulls and loans, managing exchange and loaner accounts, and monitoring Customer Service desk activity.
To be successful, the Support Manager must collaborate and communicate with his/her peers on the leadership team to ensure that critical information is being shared and to determine the most effective methods for meeting service objectives and customer needs.
Morning, afternoon, and evening availability any day of the week;
Physical ability to move large, bulky and/or heavy merchandise;
Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
High School Diploma and 3 years of retail store experience OR 5 years of experience in a retail environment
Experience managing project teams (with or without direct report responsibility)
Experience working cross-functionally
Strong working knowledge of Microsoft Office
Experience in customer service role
Experience working in a fast paced, dynamic retail environment
Experience in a leadership role with direct report responsibility
Experience using store computer systems (including but not limited to: Project Tool, Genesis, Sterling)
Job ID: 1414845BR
Line of Business: Store
Job Category: Retail Associate
Department: 0643 - Support Manager Front End
Employment Type I: Regular
Employment Type II: Full-Time
Location #: 2321
Location Name: Littleton, NH
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.