Lowe's Installed Sales Coordinator in Ames, Iowa
Responsible for coordinating and scheduling installations by reviewing and managing Installed Sales paperwork and contacting installers and customers throughout the process, ensuring merchandise is ready for installer pickup or delivery by pulling and staging items beforehand, and confirming customer satisfaction. Also responsible for communicating and building relationships with installers, customers, and vendors and for assisting with the training and coaching of employees on the Installed Sales program and order management system.
Requires morning, afternoon and evening availability any day of the week. Physical ability to move large, bulky and/or heavy merchandise. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
Ability to read, write, and perform basic arithmetic (addition, subtraction).
6 months experience communicating with vendors or customers regarding returns, payments, or contract fulfillment.
6 months experience in an administrative role processing and filing paperwork including invoices.
Job ID: 1443355BR
Line of Business: Store
Job Category: Customer Service
Department: 0501 - Installed Sales
Employment Type I: Regular
Employment Type II: Full-Time
Location #: 0581
Location Name: Ames, IA
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.